Frequently Asked Questions

Are you both full time photographers?

Yes, we are full time wedding photographers so are available all year round.

Do you have insurance?

We have full public liability and indemnity insurance. You should not book anyone who is not adequately insured, be it your photographer, videographer or car hire company.

Do you back-up my photos?

Yes. We make two copies of your photos on optical discs, two copies on external hard drive and we upload them to our secure cloud server. We also give you a copy on disc as your personal back up as well. This is for all our weddings as standard.

How many photos do you take during the day?

We don’t have any limits to the number of photos taken during the day as every wedding is different, typically we edit all the photos and aim to provide around 500 in total from both cameras.

How many photos do we choose for our books?

We ask that you choose between 60 and 65 photos.

How much is the  deposit  to reserve our date?

We require a deposit of £400 to guarantee your date, this is non-refundable unless we take a replacement booking for the same date then we are happy to refund your deposit.

Can I download a copy of the contract online?

Yes, please right click and save as here.

Are there any extra or hidden charges?

No, the package is an all-inclusive price, there’s no extra charges unless you want to change the package. For example, having more pages in the book, additional smaller books as presents or upgrading the small books to larger ones.

What does it mean when you say I get all the photos on disc?

We supply each customer with all the photos from the proof booklet on DVD-r discs as full resolution jpeg’s. These are your personal back up, you may do whatever you want with the photos apart from resell them.

Are you recommended by any venues?

The Orangery Maidstone, Leeds Castle, Marriott Tudor Park and The BarnYard all recommend us as a preferred photographer.

Are our photos online for friends and family to see?

We have a website which has a secure shop with all the photos available to view, we will give you the password to give to friends and family.

If you want to put pictures on Facebook to share we are happy to supply images optimized for that purpose free of charge or upload them for you.

Can we buy traditional prints?

We have a secure website shop which has all the photos from your day available to buy. It’s a professional photo lab that handles the printing and the quality is fantastic, all orders are sent to the buyers home address.

Can we buy frames or canvas prints?

Yes, we offer a fantastic range of bespoke made to order frames and well-priced canvas prints.

Do you require a meal?

We ask that we are provided with just the hot main meal from your wedding breakfast or similar hot meal from the Hotel bar menu for example, which is usually more cost effective.

What equipment are you using?

We only use professional Canon cameras and lenses, we currently use the Canon 5D mk 3 and have 5D mk 2 as a back-up slr just in case.

Thank you.

Louisa Dettmer Wedding Photography FAQ

Liz & Dan

Thank you thank you thank you for our gorgeous wedding album. It is stunning and we will treasure it always, exactly what we wanted and the quality is amazing. It was a pleasure having you part of our big day and you both captured moments we will never forget. Thank you.

Full Public Liability and Indemnity Insured.

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